MS-900: Microsoft 365 Fundamentals

Prepare to pass the MS-900: Microsoft 365 Certification Exam

MS-900: Microsoft 365 Fundamentals​
Instructor-led Training

Course Description

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Audience Profile
This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

 

About this Course

Skills at a glance

  • Describe cloud concepts (5–10%)

  • Describe Microsoft 365 apps and services (45–50%)

  • Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)

  • Describe Microsoft 365 pricing, licensing, and support (10–15%)

Describe cloud concepts (5–10%)

Describe the different types of cloud services available

  • Describe Microsoft software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS) concepts and use cases

  • Describe differences between Office 365 and Microsoft 365

Describe the benefits of and considerations for using cloud, hybrid, or on-premises services

  • Describe public, private, and hybrid cloud models

  • Compare costs and advantages of cloud, hybrid, and on-premises services

  • Describe the concept of hybrid work and flexible work

Describe Microsoft 365 apps and services (45–50%)

Describe productivity solutions of Microsoft 365

  • Describe the core productivity capabilities and benefits of Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive

  • Describe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint, Outlook, and OneNote

  • Describe work management capabilities of Microsoft 365 including Microsoft Project, Planner, Bookings, Forms, Lists, and To Do

Describe collaboration solutions of Microsoft 365

  • Describe the collaboration benefits and capabilities of Microsoft 365 including Microsoft Exchange, Outlook, SharePoint, OneDrive, and Stream

  • Describe the collaboration benefits and capabilities of Microsoft Teams and Teams Phone

  • Describe the Microsoft Viva apps

  • Describe the ways that you can extend Microsoft Teams by using collaborative apps

Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

  • Describe the endpoint management capabilities of Microsoft 365 including Microsoft Intune (Configuration Manager and co-management, Endpoint Analytics, and Windows Autopilot)

  • Compare the differences between Windows 365 and Azure Virtual Desktop

  • Describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings

  • Identify deployment and update channels for Microsoft 365 Apps

Describe analytics capabilities of Microsoft 365

  • Describe the capabilities of Viva Insights

  • Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal

  • Describe the reports available in the Microsoft 365 Admin center and other admin centers

Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)

Describe identity and access management solutions of Microsoft 365

  • Describe the identity and access management capabilities of Microsoft Entra ID

  • Describe cloud identity, on-premises identity, and hybrid identity concepts

  • Describe how Microsoft uses methods such as multi-factor authentication (MFA), self-service password reset (SSPR), and conditional access, to keep identities, access, and data secure

Describe threat protection solutions of Microsoft 365

  • Describe Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft Defender Portal

  • Describe Microsoft Secure Score benefits and capabilities

  • Describe how Microsoft 365 addresses the most common types of threats against endpoints, applications, and identities

Describe trust, privacy, risk, and compliance solutions of Microsoft 365

  • Describe the Zero Trust Model

  • Describe Microsoft Purview compliance solutions such as insider risk, auditing, and eDiscovery

  • Describe Microsoft Purview Information Protection features such as sensitivity labels and data loss prevention

  • Describe how Microsoft supports data residency to ensure regulatory compliance

  • Describe the capabilities and benefits of Microsoft Priva

Describe Microsoft 365 pricing, licensing, and support (10–15%)

Identify Microsoft 365 pricing and billing management options

  • Describe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billing

  • Describe available billing and bill management options including billing frequency and methods of payment

Identify licensing options available in Microsoft 365

  • Describe license management

  • Describe the differences between base licensing and add-on licensing

Identify support options for Microsoft 365 services

  • Describe how to create a support request for Microsoft 365 services

  • Describe support options for Microsoft 365 services

  • Describe service-level agreements (SLAs) including service credits

  • Determine service health status by using the Microsoft 365 admin center or the Microsoft Entra admin center

 

1 Day

Beginner

Microsoft 365

Administrator

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