MS-700T00-A: Managing Microsoft Teams

MS-700: Teams Administrator
Instructor-led Training

Course Description

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

Audience Profile

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

About this Course

Skills at a glance

  • Configure and manage a Teams environment (40–45%)

  • Manage teams, channels, chats, and apps (20–25%)

  • Manage meetings and calling (15–20%)

  • Monitor, report on, and troubleshoot Teams (15–20%)

Configure and manage a Teams environment (40–45%)

Plan and configure network settings for Teams

  • Calculate network bandwidth capacity for Teams voice, video, meetings, and events

  • Analyze network impact by using Network planner

  • Specify network ports and protocols used by Teams

  • Specify optimal network architecture for Teams, including Microsoft eCDN

  • Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool

Manage security and compliance settings for Teams

  • Identify licensing requirements for security and compliance features

  • Specify security and compliance alert policies for Teams

  • Choose appropriate Teams administrator roles

  • Plan and configure Enhanced encryption policies

  • Plan and configure threat policies in Microsoft Defender XDR

  • Specify retention policies

  • Specify sensitivity labels and policies, including Teams meeting policies

  • Specify data loss prevention (DLP) policies

  • Specify Conditional Access policies for Teams

  • Specify information barrier (IB) policies

  • Identify appropriate use cases for communication compliance and insider risk management

Plan and implement governance for Teams

  • Identify licensing requirements for lifecycle management of teams

  • Identify where Teams stores content

  • Plan and manage update policies

  • Create and manage policy packages in Teams

  • Plan and configure policy assignment for users and groups

  • Configure settings for Microsoft 365 group creation

  • Configure an expiration policy for Microsoft 365 groups

  • Configure a naming policy for Microsoft 365 groups, including blocked words

  • Archive, delete, or unarchive one or more teams

  • Restore or troubleshoot the deletion of a Microsoft 365 group

  • Identify when to use Microsoft Entra Access reviews for teams and groups

  • Perform operations for Teams by using PowerShell and Microsoft Graph

Configure and manage external collaboration

  • Identify licensing requirements for external collaboration

  • Configure SharePoint Online and OneDrive external sharing settings

  • Configure External access in the Microsoft Teams admin center

  • Configure External collaboration settings in Microsoft Entra ID for guest access

  • Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint admin center

  • Control guest access to a specific team by using Microsoft Purview and Microsoft Entra ID

  • Remove guests from Teams, including from a team or a tenant

  • Configure shared channels for external access

  • Configure and manage B2B direct connect cross-tenant access settings in Microsoft Entra ID for shared channels

Manage Teams clients and devices

  • Identify licensing requirements for Teams Phone accounts and resource accounts

  • Identify licensing requirements for Teams devices

  • Manage configuration profiles for Teams devices

  • Configure accounts and systems for Microsoft Teams Rooms

  • Manage device settings and firmware

  • Manage Teams device tags

  • Provision and configure remote sign-in for new devices

Plan and configure Teams for VDI

  • Identify infrastructure requirements for Teams on VDI

  • Identify performance requirements for Teams on VDI

  • Choose between persistent and non-persistent modes

  • Specify the deployment method for Teams on VDI

  • Configure media optimization

Manage teams, channels, chats, and apps (20–25%)

Create and manage teams

  • Plan for a Teams rollout by using Advisor for Teams

  • Create a team by using the Microsoft Teams admin center, Teams client, the Teams PowerShell module, or Microsoft Graph

  • Create a team from an existing Microsoft 365 group, SharePoint site, or team

  • Create a team from a template

  • Create and manage templates and template policies for teams

  • Manage the membership and roles for a team

  • Manage a team in the Microsoft Teams admin center

  • Manage Teams environment settings

  • Configure privacy and sensitivity settings for a team

Manage channels and chats

  • Recommend channel types, including standard, private, and shared

  • Add, edit, and remove channels

  • Manage channel settings

  • Create and manage channel policies

  • Manage private and shared channel membership

  • Create and manage messaging policies

Manage apps for Teams

  • Manage Org-wide app settings in the Microsoft Teams admin center

  • Create and manage app permission policies

  • Create and manage app setup policies

  • Manage permissions and consent for apps, including blocking apps

  • Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions

  • Manage purchasing of apps in the Teams app store

  • Customize the appearance of the Teams app store

  • Customize the branded experience of an app

  • Upload an app to Teams

  • Enable Loop experiences in Teams

Manage meetings and calling (15–20%)

Manage meetings and events

  • Recommend an appropriate meeting type

  • Enable intelligent meeting recap

  • Configure meeting settings

  • Create and manage meeting templates and template policies

  • Create and manage meeting policies

  • Create and manage meeting customization policies

  • Configure and manage conference bridges

  • Configure and manage audio conferencing policies

  • Create and manage event settings and policies

  • Manage immersive experiences in meetings

Manage phone numbers and services for Teams Phone

  • Identify Public Switched Telephone Network (PSTN) requirements, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile

  • Identify device requirements, including Teams Rooms on Windows and Teams Rooms on Android

  • Add, change, or remove an emergency address for an organization

  • Provision and manage phone numbers for users, services, and conferencing bridges

  • Assign, change, or remove a phone number for a user or a resource account

  • Create and manage resource accounts in the Microsoft Teams admin center

  • Manage voice settings and policies for users

  • Create and manage voicemail policies

  • Configure auto-attendants and call queues

  • Create and manage calling policies

Monitor, report on, and troubleshoot Teams (15–20%)

Monitor and report on Teams

  • Monitor and report on voice and meeting quality

  • Configure reporting labels

  • Configure alert rules

  • Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage

  • Monitor and report on the creation and deletion of teams

  • Monitor and report on guest access

  • Monitor the Microsoft 365 network connectivity test tool

  • Manage feedback, including policies

Troubleshoot audio, video, and client issues

  • Collect client-side logs

  • Clear the Teams client cache

  • Troubleshoot issues by using self-help diagnostics for Teams

  • Troubleshoot Team client installation and update issues

  • Troubleshoot sign-in issues to Teams

 

4 Days

Intermediate

Microsoft 365

Microsoft 365

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