Instructor-led Training

Microsoft 365 Certified: Enterprise Administrator Expert

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Microsoft 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Microsoft 365 management. This begins with an overview of Microsoft 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, and device management. You will then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you will examine how to manage user-driven client installations of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments. You will wrap up this section by learning how to configure Office Telemetry and Workplace Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.


Course Outline

Plan architecture
• plan integration of Microsoft 365 and on-premises environments
• plan an identity and authentication solution
• plan enterprise application modernization

Deploy a Microsoft 365 tenant
• manage domains
• configure organizational settings
• complete the organizational profile
• add a Microsoft partner or work with Microsoft FastTrack
• complete the subscription setup wizard
• plan and create a tenant
• edit an organizational profile
• plan and create subscription(s)
• configure tenant-wide workload settings

Manage Microsoft 365 subscription and tenant health
• manage service health alerts
• create and manage service requests
• create internal service health response plan
• monitor service health
• monitor license allocations
• configure and review reports, including Power BI, Azure Monitor logs, Log Analytics workspaces, and Microsoft 365 reporting
• schedule and review security and compliance reports
• schedule and review usage metrics

Plan migration of users and data
• identify data to be migrated and migration methods
• identify users and mailboxes to be migrated and migration methods
• plan migration of on-premises users and groups
• import PST files

Design identity strategy
• evaluate requirements and solutions for synchronization
• evaluate requirements and solutions for identity management
• evaluate requirements and solutions for authentication

Plan identity synchronization Design directory synchronization
• design directory synchronization
• implement directory synchronization with directory services, federation services, and Azure endpoints by using Azure AD Connect sync
• plan for directory synchronization using Azure AD cloud sync

Manage identity synchronization with Azure Active Directory (Azure AD)
• configure and manage directory synchronization by using Azure AD cloud sync
• configure directory synchronization by using Azure AD Connect
• monitor Azure AD Connect Health
• manage Azure AD Connect synchronization
• configure object filters
• configure password hash synchronization
• implement multi-forest AD Connect scenarios

Manage Azure AD identities
• plan Azure AD identities
• implement and manage self-service password reset (SSPR)
• manage access reviews
• manage groups
• manage passwords
• manage product licenses
• manage users
• perform bulk user management

Manage roles
• plan user roles
• manage admin roles
• allocate roles for workloads
• manage role allocations by using Azure AD

Manage authentication
• design an authentication method
• configure authentication
• implement an authentication method
• manage authentication
• monitor authentication

Plan and implement secure access
• design a conditional access solution
• implement entitlement packages
• implement Azure AD Identity Protection
• manage identity protection
• implement conditional access
• manage conditional access
• implement and secure access for guest and external users

Configure application access
• configure application registration in Azure AD
• configure Azure AD Application Proxy
• publish enterprise apps in Azure AD
• get and manage Integrated apps from the Microsoft 365 admin center

Plan for Microsoft 365 Apps deployment
• plan for Microsoft connectivity
• manage Microsoft 365 Apps
• plan for Office online
• assess readiness using Microsoft analytics
• plan Microsoft 365 App compatibility
• manage Microsoft 365 apps deployment and software downloads
• plan for Microsoft 365 apps updates
• plan Microsoft telemetry and reporting
• plan for and manage policy settings using the Office cloud policy service

Plan for messaging deployments
• plan migration strategy
• plan messaging deployment
• identify hybrid requirements
• plan for connectivity
• plan for mail routing
• plan email domains

Plan for Microsoft SharePoint Online and OneDrive for Business
• plan migration strategy
• plan external share settings
• identify hybrid requirements
• manage access configurations
• manage Microsoft groups
• manage SharePoint tenant and site settings

Plan for Microsoft Teams infrastructure
• plan for communication and call quality and capacity
• plan for Phone System
• plan Microsoft Teams deployment
• plan Microsoft Teams organizational settings
• plan for guest and external access
• plan for Microsoft Teams hybrid connectivity and co-existence

Plan Microsoft Power Platform integration
• implement Microsoft Power Platform Center of Excellence (CoE) starter kit
• plan for power platform workload deployments
• plan resource deployment
• plan for connectivity (and data flow)
• manage environments
• manage resources

Build An In-house Team Of Cloud Experts With Dedicated Courses!

Learn fundamental to advanced skills using Azure, Microsoft 365, and related business applications. Meet with a Microsoft Certified Training Specialist to design a custom learning plan for your organization!

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