MD-101T02-A: Managing Modern Desktops and Devices

As demand for organizations to enable workforces to be more mobile, a Desktop Administrator’s role is really is no longer about just “desktop” management. With BYOD becoming commonplace and the need for employees to access line of business apps on personal devices, the scope of desktop administration must include both desktop and mobile devices, regardless of ownership. During this course, students will be introduced to key components of modern management and co-management strategies. They will examine what it takes to incorporate Microsoft Intune into an organization and how to use it to manage modern desktops and devices. Students will also learn about methods for deployment and management of apps and browser-based applications.

Audience profile

The Modern Desktop Administrator (MDA) deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization. The MDA must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

Course Outline

Module 1: Device Enrollment

In this module, students will examine the benefits and prerequisites of co-management and learn how to plan for it. This module will also cover Azure AD join, an introduction to Microsoft Intune, as well as how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI, and Microsoft Graph.

Lessons

Device management options
Manage Intune device enrollment and inventory

Lab : Practice Lab - Device Enrollment and Management

Installing the MDM Migration Analysis Tool (MMAT)
Obtain Intune and Azure AD Premium licenses and enable device management
Enrolling devices in Intune
Managing devices in Intune
Creating device inventory reports

After completing this module, students will be able to:

Describe benefits and methods for migrating to co-management
Deploy an MDM with Microsoft Intune
Configure device enrollment
Enroll desktop and mobile devices in Windows Intune
Configure and downloads inventory reports

Module 2: Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.

Lessons

Configuring device profiles
Managing user profiles
Monitoring devices

Lab : Practice Lab - Managing profiles

Configuring roaming user profiles and Folder Redirection
Create and deploy device profile based on the scenario
Change deployed policy and monitor user and device activity
Configuring Enterprise State Roaming

After completing this module, students will be able to:

Describe the types of device profiles
Create and assign device profiles
Configure user profile and folder redirection
Monitor and report on devices using Intune and Windows Analytics

Module 3: Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.

Lessons

Implement Mobile Application Management (MAM)
Deploying and updating applications
Administering applications

Lab : Practice Lab - Managing Applications

Deploying apps by using Intune
Configure and deploy Office 365 ProPlus from Intune
Configure MAM policies in Intune

After completing this module, students will be able to:

Describe the methods for application management
Deploy applications using Intune and Group Policy
Configure Microsoft Store for Business
Deploy Office365 ProPlus using Intune
Manage and report application inventory and licenses
Configure Internet Explorer Enterprise Mode

Module 4: Course Conclusion

Lessons

Final Exam

Lab : Graded Lab

After completing this module, students will be able to:

Describe the types of device profiles
Create and assign device profiles
Configure user profile and folder redirection
Monitor and report on devices using Intune and Windows Analytics

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MD-101T02-A: Managing Modern Desktops and Devices