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Microsoft Certification Training

AZ-720: Troubleshooting Microsoft Azure Connectivity

Prepare to pass the Azure Azure Support Engineer for Connectivity Specialty Certification Exam

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Course Description

Networking is essential, particularly when you have cloud-based assets. This course covers the different connectivity issues that a network engineer will typically encounter, and the troubleshooting steps to resolve these issues.

Audience Profile

As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem. In this module, you will learn how to monitor the status of backups, review logs, and troubleshoot common issues that occur when backing up and recovering data.

Course Syllabus

What Will You Learn?

Troubleshoot business continuity with Microsoft Azure

  • Review the status of a backup job, manage alerts, and review logs.

  • Troubleshoot backing and restoring a virtual machine (VM).

  • Troubleshoot Microsoft Azure Recovery Services backups.

  • Troubleshoot backing up and restoring servers.

  • Troubleshoot Azure to Azure Site Recovery.

  • Troubleshoot site recovery with Hyper-V, VMM, and VMware.

Troubleshoot name resolution issues in Microsoft Azure

  • Troubleshoot built-in Azure name resolution issues

  • Troubleshoot custom Azure name resolutions issues

  • Troubleshoot Azure Private Zone DNS

  • Troubleshoot Public DNS issues

  • Review the Azure DNS logs

Troubleshoot cloud and hybrid connectivity in Microsoft Azure

  • Troubleshoot ExpressRoute connectivity.

  • Troubleshoot virtual network connectivity.

  • Troubleshoot WAN issues.

Troubleshoot platform-as-a-service issues in Microsoft Azure

  • Troubleshoot Azure Storage.

  • Troubleshoot Azure Private Link connectivity problems and Firewalls for PaaS services.

  • Troubleshoot Content Delivery Network issues.

  • Troubleshoot connections between a VM and a PaaS service.

  • Troubleshoot integration of PaaS services with virtual networks

Troubleshoot authentication and access control issues in Microsoft Azure

  • Troubleshoot Azure AD authentication.

  • Troubleshoot hybrid authentication.

  • Troubleshoot authorization issues.

Troubleshoot network security issues with Microsoft Azure

  • Troubleshoot network security issues.

  • Troubleshoot network security group (NSG).

  • Troubleshoot Azure Firewall.

  • Troubleshoot latency issues within a virtual network.

Troubleshoot routing, traffic control and load balancing in Microsoft Azure

  • Understand how user-defined routes interact with the network.

  • Apply different techniques to determine packet loss.

  • Choose the most effective load-balancer tool to troubleshoot issues.

Troubleshoot connectivity issues with virtual machines in Microsoft Azure

  • Choose between Azure Bastion or just-in-time VM access.

  • Troubleshoot issues with Azure Bastion.

  • Troubleshoot just-in-time VM access.

Troubleshoot VPN gateways in Microsoft Azure

  • Explore Log Analytics to determine which logs can help resolve issues in your organization.

  • Understand the different gateways and SKUs.

  • Determine when it's necessary to reset VPN gateways.

  • Differentiate between error types to troubleshoot connections.

  • Outline the key issues with certificate-based VPN connections.

Ready to get started?