In this session, a Microsoft Certified Trainer will combine custom lectures and demonstrations to showcase the value of Dynamics 365 for your unique business environment.
What will you learn?
- About the customer engagement applications available in Dynamics 365 and how they integrate with Microsoft Power Platform and Dataverse.
- How to use Dynamics 365 Marketing for email marketing, segments, customer journeys, and lead generation and qualification.
- About other applications that complement Dynamics 365 Marketing, including Dynamics 365 Customer Voice and Dynamics 365 Customer Insights.
- How to use Dynamics 365 Sales for managing leads, opportunities, and sales orders, and for sales forecasting, LinkedIn Sales Navigator, Dynamics 365 Sales Insights, and Viva Sales.
- How to use Dynamics 365 Customer Service, Omnichannel for Customer Service, Dynamics 365 Field Service, and their scheduling capabilities, asset management, and Connected Field Service.
But that's not all! After the briefing, we will hold a Q/A session and propose a plan to help you maximize your team's productivity and efficiency with Dynamics 365. The plan will include guidance on deployment, licensing requirements, and a skilling plan.
So why wait? Complete the contact form to schedule your free 2-hour Dynamics 365 training session for your team!
*Offer limited to teams in North America or Western Europe. Sessions scheduled in US time zone for teams of 3-10. Offer subject to change anytime.
