MS-700T00: Administering and managing Microsoft Teams

Course Description

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

Who Should Attend?

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Configure and manage a Teams environment (45–50%)
Manage teams, channels, chats, and apps (20–25%)
Manage meetings and calling (15–20%)
Monitor, report on, and troubleshoot Teams (10–15%)

Configure and manage a Teams environment (45–50%)

Plan and configure network settings for Teams

Calculate network bandwidth capacity for Teams voice, video, meetings, and live events
Analyze network impact by using Network planner
Specify network ports and protocols used by Teams
Specify optimal network architecture for Teams
Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool

Manage security and compliance settings for Teams

Identify licensing requirements for security and compliance features
Specify security and compliance alert policies for Teams
Choose appropriate Teams administrator roles
Plan and configure Enhanced encryption policies
Plan and configure threat policies in Microsoft 365 Defender
Plan and configure retention policies
Plan and configure sensitivity labels and policies
Plan and configure data loss prevention (DLP) policies
Plan Conditional Access for Teams
Plan and configure information barrier (IB) policies
Identify appropriate use cases for communication compliance and insider risk management

Plan and implement governance and lifecycle management

Identify licensing requirements for advanced lifecycle management of teams
Identify where Teams stores content
Plan and manage update policies, including Public Preview, Office Insider, and Targeted release
Create and manage policy packages in Teams
Plan and configure policy assignment for users and groups
Configure settings for Microsoft 365 group creation
Configure an expiration policy for Microsoft 365 groups
Configure a naming policy for Microsoft 365 groups, including blocked words
Archive, delete, or unarchive one or more teams
Restore or troubleshoot the deletion of a Microsoft 365 group
Identify when to use access reviews in Azure AD for members and guests
Perform operations for Teams by using PowerShell

Configure and manage external collaboration

Identify licensing requirements for external collaboration
Configure SharePoint Online and OneDrive external sharing settings
Configure External access in the Microsoft Teams admin center
Configure External collaboration settings in Azure AD for guest access
Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, or Azure Active Directory admin center
Control guest access to a specific team, including sensitivity labels and Azure AD
Remove guests from Teams, including from a team or a tenant
Configure shared channels for external access
Configure and manage cross-tenant access for B2B direct connect in Azure AD for shared channels

Manage Teams clients and devices

Identify licensing requirements for Teams Phone and resource accounts
Identify licensing requirements for Teams devices
Manage configuration profiles for Teams devices
Configure Teams Rooms accounts and systems
Manage device settings and firmware
Manage Teams device tags
Provision and configure remote sign-in for new devices

Manage teams, channels, chats, and apps (20–25%)

Create and manage teams

Create a team by using the Microsoft Teams admin center, Teams client, or the Teams PowerShell module
Create a team from an existing Microsoft 365 group, SharePoint site, or team
Create a team from a template
Create and manage Teams templates and template policies
Manage the membership of a team
Assign and modify user roles in a team
Manage a team in the Microsoft Teams admin center
Manage Teams environment settings in the Microsoft Teams admin center
Configure privacy and sensitivity settings for Teams

Manage channels and chats

Recommend channel types, including standard, private, and shared
Add, edit, and remove channels
Manage Teams channel settings
Create and manage teams policies for channels
Manage private and shared channel membership
Create and manage messaging policies

Manage apps for Teams

Manage Org-wide app settings in the Microsoft Teams admin center
Create and manage app permission policies
Create and manage app setup policies
Manage permissions and consent for apps, including blocking apps
Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions
Manage purchasing of apps in the Teams app store
Customize the appearance of the Teams app store
Customize the branded experience of an app
Upload an app to Teams

Manage meetings and calling (15–20%)

Manage meetings and events

Recommend meeting types, including live events, webinars, and virtual appointments
Enable enhanced meeting features for a user by assigning Microsoft Teams Premium licenses
Configure meeting settings
Create and manage meeting templates and template policies
Create and manage meeting policies
Create and manage conference bridges
Create and manage audio conferencing policies
Plan and configure live events settings and policies

Manage phone numbers and services for Teams Phone

Evaluate PSTN options, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile
Add, change, or remove an emergency address for an organization
Provision and manage phone numbers for users, services, and conferencing bridges
Assign, change, or remove a phone number for a user or a resource account
Create and manage resource accounts in the Microsoft Teams admin center
Manage voice settings and policies for users
Create and manage voicemail policies
Configure auto-attendants and call queues
Create and manage calling policies

Monitor, report on, and troubleshoot Teams (10–15%)

Monitor and report on Teams

Monitor and report on voice and meeting quality
Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage
Monitor and report on the creation and deletion of teams
Monitor and report on guest access
Monitor the Microsoft 365 network connectivity test tool
Manage feedback policies

Troubleshoot audio, video, and client issues

Collect client-side logs
Clear the Teams client cache
Troubleshoot issues by using self-help diagnostics for Teams

A proficient understanding of basic functional experience with Microsoft 365 services.
A proficient understanding of general IT practices, including using PowerShell.

This will be a virtual event hosted on Microsoft Teams. In the Microsoft Teams platform and sessions, your name, email address, or title may be viewable by other participants. By joining this event, you agree to this experience. 