AB-210: Accelerate sales pipelines with AI in Dynamics 365

The AB-210 course empowers sales professionals and Dynamics 365 administrators to leverage artificial intelligence for accelerating sales pipelines and driving revenue growth. This comprehensive training focuses on implementing AI-powered features within Dynamics 365 Sales, including predictive lead scoring, relationship analytics, and automated opportunity management. Participants will learn to configure and utilize sales accelerator tools that prioritize activities, suggest next-best actions, and streamline the entire sales process from lead generation to deal closure. Throughout this course, learners will explore how to harness conversation intelligence to analyze customer interactions, extract actionable insights from sales calls and emails, and identify patterns that lead to successful outcomes. The training covers implementation of sales forecasting capabilities, pipeline health monitoring, and performance analytics that enable data-driven decision making. Students will gain hands-on experience configuring AI-driven workflows, setting up assignment rules, and creating sequences that automatically guide sellers through optimal engagement strategies. Ideal for sales managers, operations professionals, and CRM administrators, this course provides practical skills for transforming traditional sales processes into intelligent, automated systems. By completing AB-210, participants will be equipped to reduce manual tasks, improve sales team productivity, shorten sales cycles, and increase win rates through strategic application of AI technologies within the Dynamics 365 ecosystem. Duration 3 Days