MS-102T00-A: Microsoft 365 Administrator

Course Description

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

Audience Profile

This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

About this Course

Course Outline

Skills at a glance

Deploy and manage a Microsoft 365 tenant (15–20%)
Implement and manage Microsoft Entra identity and access (25–30%)
Manage security and threats by using Microsoft Defender XDR (35–40%)
Manage compliance by using Microsoft Purview (15–20%)

Deploy and manage a Microsoft 365 tenant (15–20%)

Implement and manage a Microsoft 365 tenant

Create a tenant
Implement and manage domains
Configure org settings, including Security & privacy and Organizational profile
Identify and respond to service health issues
Configure notifications in service health
Configure and review Network connectivity insights
Monitor adoption and usage
Configure and manage Microsoft 365 Backup

Manage users and groups

Create and manage users in Microsoft Entra, including external users and guests
Create and manage contacts in the Microsoft 365 admin center
Create and manage groups, including Microsoft 365 groups and shared mailboxes
Manage and monitor Microsoft 365 licenses, including group-based licensing
Perform bulk user management, including PowerShell

Manage roles and role groups

Implement and manage built-in roles in Microsoft 365 and Microsoft Entra
Implement and manage custom roles in Microsoft Entra admin center
Manage role groups in Microsoft Defender XDR, Microsoft Purview, and Microsoft 365 workloads
Manage delegation by using administrative units
Manage roles in Microsoft Entra privileged identity management

Implement and manage Microsoft Entra identity and access (25–30%)

Implement and manage identity synchronization with Microsoft Entra tenant

Prepare for identity synchronization by using IdFix
Implement and manage directory synchronization by using Microsoft Entra Connect cloud sync
Implement and manage directory synchronization by using Microsoft Entra Connect
Monitor synchronization by using Microsoft Entra Connect Health
Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Connect cloud sync

Implement and manage authentication

Implement and manage authentication methods
Implement and manage self-service password reset (SSPR)
Implement and manage Microsoft Entra Password Protection
Investigate and resolve authentication issues

Implement and manage secure access

Plan for identity protection
Implement and manage Microsoft Entra ID Protection
Plan Conditional Access policies
Implement and manage Conditional Access policies
Implement and manage multi-factor authentication (MFA) by using conditional access policies

Manage security and threats by using Microsoft Defender XDR (35–40%)

Review and respond to security reports and alerts generated by Microsoft Defender XDR

Review and take actions to improve the Microsoft Secure Score
Review and respond to security incidents and alerts
Review and respond to issues identified in security and compliance reports
Review and respond to threats identified in threat analytics

Implement and manage email and collaboration protection by using Microsoft Defender for Office 365

Implement policies and rules in Defender for Office 365
Review and respond to threats identified in Defender for Office 365, including threats and investigations
Create and run campaigns, such as attack simulation
Unblock users

Implement and manage endpoint protection by using Microsoft Defender for Endpoint

Onboard devices to Defender for Endpoint
Configure endpoint settings
Review and respond to endpoint vulnerabilities
Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard

Implement, and manage Microsoft Defender for Cloud Apps

Configure the app connector for Microsoft 365
Configure Microsoft Defender for Cloud Apps policies
Review and respond to Microsoft Defender for Cloud Apps alerts
Interpret activity log
Configure Cloud App Discovery
Review and respond to issues identified in Cloud App Discovery

Manage compliance by using Microsoft Purview (15–20%)

Implement Microsoft Purview information protection and data lifecycle management

Implement and manage sensitive information types by using keywords, keyword lists, or regular expressions
Implement retention labels, retention label policies, and retention policies
Implement sensitivity labels and sensitivity label policies
Monitor label usage by using Content explorer, Activity explorer, and label reports

Implement Microsoft Purview data loss prevention (DLP)

Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams
Configure Endpoint DLP
Review and respond to DLP alerts, events, and reports