MB-7006 – Create and Manage Segments in Dynamics 365 Customer Insights – Data
MB-7006Master customer segmentation in Dynamics 365 Customer Insights – Data. Build dynamic segments using AI-driven insights, unified data, and advanced targeting techniques to drive personalized, high-impact marketing campaigns.
🎯 Transform Customer Targeting with Advanced Segmentation
Master the art and science of customer segmentation with MB-7006: Create and Manage Segments in Dynamics 365 Customer Insights – Data. This comprehensive, hands-on course empowers marketers, analysts, and CRM professionals to leverage unified customer data and AI-driven insights to build highly targeted segments that drive measurable business results.
💡 What You'll Learn
- Data Unification Mastery: Connect multiple data sources, resolve identities, and create unified customer profiles
- Dynamic & Static Segmentation: Build real-time behavioral segments and fixed criteria-based audiences
- AI-Powered Insights: Leverage machine learning for predictive segmentation and customer recommendations
- Omnichannel Activation: Export and activate segments across Dynamics 365 Marketing, Sales, Service, and Power Platform
- Performance Optimization: Monitor, analyze, and refine segments for maximum campaign effectiveness
- Compliance & Governance: Implement data privacy controls and role-based security best practices
🚀 Hands-On Learning Experience
40-50% practical labs ensure you gain real-world experience creating, managing, and activating customer segments. Perfect for marketing professionals, CRM administrators, business analysts, and anyone implementing customer segmentation strategies in Dynamics 365 Customer Insights.