Configure Dynamics 365 customer experience model-driven apps
MB-280Master Dynamics 365 model-driven app configuration in one day. Build tables, forms, views, and integrate Copilot to transform customer experiences and boost productivity.
🚀 Transform Your Dynamics 365 Customer Experience Skills
This intensive one-day instructor-led course equips you with essential skills to configure and customize model-driven apps within Dynamics 365 Customer Experience. Whether you're new to the platform or looking to enhance your capabilities, you'll gain hands-on experience building powerful business applications that drive customer engagement.
💡 What You'll Master
- Microsoft Dataverse fundamentals - Create and manage tables, columns, and relationships
- User interface customization - Design intuitive forms and views tailored to your business needs
- Business logic implementation - Configure business rules to automate processes and ensure data quality
- Microsoft Copilot integration - Leverage AI-powered tools like Copilot for Sales to enhance productivity
- Best practices - Apply industry-standard configuration techniques for optimal performance
🎯 Course Benefits
Part of the comprehensive four-course series aligned with the MB-280: Microsoft Certified Customer Experience Analyst Associate certification, this training provides practical, real-world skills you can immediately apply. Gain confidence in configuring customer-centric applications that streamline operations and deliver exceptional user experiences.
Perfect for: Business analysts, functional consultants, CRM administrators, and professionals looking to advance their Dynamics 365 expertise.