MS-900: Introduction to Microsoft 365
Course Overview
MS-900: Introduction to Microsoft 365 is a foundational course designed to give learners a broad overview of Microsoft 365 capabilities, services, and benefits. Whether you're an IT professional, business decision-maker, or end-user, this course provides the essential knowledge needed to understand how Microsoft 365 empowers collaboration, productivity, security, and compliance in a modern workplace.
Through engaging lectures and hands-on practice, participants will explore the core Microsoft 365 services including Microsoft Teams, Exchange Online, SharePoint, and OneDrive, and gain insight into cloud concepts, Microsoft 365 pricing and licensing, and the benefits of Microsoft 365 security, compliance, and trust capabilities.
This course is also aligned with the Microsoft 365 Certified: Fundamentals exam (MS-900), making it an ideal starting point for your cloud certification journey.
Audience Profile
This course is designed for:
Business users and decision-makers exploring Microsoft 365 solutions
IT professionals and support staff new to Microsoft cloud services
Students and individuals preparing for the MS-900 certification
Anyone seeking to understand the business value of Microsoft 365
No prior technical experience is required, making this an excellent entry point for those new to cloud computing and Microsoft 365.
Course Outline
Module 1: Describe Cloud Concepts
Understanding cloud computing principles
Comparing Microsoft 365 with traditional IT
Exploring the benefits of cloud services (SaaS, IaaS, PaaS)
Overview of Microsoft Azure and Microsoft 365 integration
Module 2: Describe Microsoft 365 Core Services
Introduction to Microsoft 365 productivity tools: Word, Excel, PowerPoint, Outlook
Collaboration with Microsoft Teams, SharePoint, and OneDrive
Exploring Microsoft Viva and Microsoft Loop
Understanding Microsoft 365 Apps for enterprise and business
Module 3: Understand Microsoft 365 Security, Compliance, and Trust
Overview of Microsoft security solutions: Defender for Office 365, Entra ID, Purview
Managing information protection and governance
Understanding compliance capabilities and the Service Trust Portal
Data loss prevention (DLP) and Microsoft Secure Score
Module 4: Microsoft 365 Pricing, Licensing, and Support
Microsoft 365 plan comparisons and licensing options
Cost considerations and cloud subscription models
Service Level Agreements (SLAs) and lifecycle
Microsoft support offerings and billing tools
Hands-On Experience
This course is approximately 40% to 50% hands-on, offering interactive activities and scenario-based exercises to reinforce learning and ensure practical understanding of Microsoft 365 features and administrative tools.
Hands-On Labs
This course includes practical, hands-on laboratory exercises to reinforce your learning:
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