👨‍🏫 Instructor-Led Training

MB-280: Configure Dynamics 365 customer experience model-driven apps

Course Code: MB-280
Duration: 1 Day
Level: Intermediate
Category: Business and Productivity

Course Overview

This one-day, instructor-led course introduces learners to the foundational skills needed to configure model-driven apps within the Dynamics 365 Customer Experience suite. Participants will explore how to create and manage tables, columns, forms, views, and business rules using Microsoft Dataverse. The course also covers how to tailor the user experience and integrate tools like Microsoft Copilot for Sales to enhance productivity and customer engagement.This course is part of a four-course series aligned with the MB-280: Microsoft Certified Customer Experience Analyst Associate certification.

Hands-On Labs

This course includes practical, hands-on laboratory exercises to reinforce your learning:

Course Information

Access Duration: 3 months
Certificate: Course completion certificate included

What You'll Learn

  • Master key concepts and best practices
  • Gain hands-on experience with real-world scenarios
  • Prepare for industry certification exams
  • Build practical skills for immediate application
  • Access to expert instructor guidance

Training Options

👨‍🏫 Instructor-Led
  • Live expert instruction
  • Interactive Q&A sessions
  • Group collaboration
  • Structured schedule

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