MD-102T00: Microsoft 365 Endpoint Administrator

MD-102: Microsoft 365 Endpoint Administrator is a comprehensive, instructor-led course designed to equip IT professionals with the skills to deploy, configure, protect, manage, and monitor devices and client applications in a Microsoft 365 environment. This course focuses on modern endpoint management using Microsoft Intune, co-management, Windows Autopilot, and Defender for Endpoint, aligning with best practices in hybrid and cloud-based environments.

Learn how to plan and execute an endpoint deployment strategy, manage authentication and identities, enforce security compliance policies, and support modern workplace scenarios. This course is ideal preparation for the Microsoft 365 Certified: Endpoint Administrator Associate certification.

Audience Profile

This course is ideal for:

• IT administrators and support technicians responsible for device and client app management

• Professionals managing Microsoft 365 environments with a focus on security, compliance, and identity

• Candidates preparing for the MD-102 certification exam

• Enterprise administrators involved in deploying and managing Windows 11, Intune, and Microsoft Defender

Familiarity with Microsoft 365 workloads, Windows client, and networking fundamentals is recommended.

Course Outline

Module 1: Explore the Enterprise Desktop Lifecycle

• Overview of the modern desktop lifecycle and deployment strategies

• Introduction to Microsoft Endpoint Manager and Intune

• Managing Windows updates and lifecycle policies

Module 2: Plan and Implement Windows Client Deployment

• Deploying Windows 11 with Windows Autopilot

• Configuring device registration and enrollment in Intune

• Managing Windows provisioning and reset options

Module 3: Manage Identity and Compliance

• Configuring Microsoft Entra ID (Azure AD) for device identity

• Managing conditional access and multifactor authentication

• Deploying compliance policies and device health monitoring

Module 4: Configure and Protect Endpoint Security

• Using Microsoft Defender for Endpoint to secure devices

• Configuring BitLocker, antivirus, and firewall settings

• Managing security baselines and threat protection

Module 5: Manage Devices and Applications

• Managing devices with Microsoft Intune and Configuration Manager

• Deploying and updating applications across devices

• Enforcing application protection and app configuration policies

Module 6: Implement Modern Device Management

• Enabling co-management and transitioning workloads

• Automating device management with PowerShell and Microsoft Graph

• Monitoring and reporting using Endpoint analytics

Module 7: Support and Troubleshoot Endpoints

• Performing remote actions and device troubleshooting in Intune

• Troubleshooting Windows updates and app deployments

• Managing user and device support in hybrid environments

Hands-on Experience

This course includes 40% to 50% hands-on labs, enabling participants to build practical skills in endpoint deployment, management, and security using real-world scenarios within Microsoft 365 and Intune.