MS-4017: Manage and extend Microsoft 365 Copilot
Course Overview
Master the management and extensibility of Microsoft 365 Copilot with MS-4017-A: Manage and Extend Microsoft 365 Copilot. This instructor-led course empowers IT administrators, solution architects, and developers to effectively configure, govern, and extend Copilot’s AI-driven capabilities across the Microsoft 365 environment.
Learn how to optimize Copilot deployments, manage user access and policies, and develop custom extensions to tailor AI assistants for specific business needs. Gain practical insights into integrating Copilot with Microsoft Graph, Power Platform, and security frameworks to enhance productivity while maintaining compliance and control.
Audience Profile
This course is designed for:
IT administrators managing Microsoft 365 Copilot environments
Solution architects designing extensible AI assistant workflows
Developers building custom integrations and extensions for Copilot
Security and compliance professionals overseeing AI governance and risk management
Prerequisites include familiarity with Microsoft 365 administration, Azure AD, and foundational knowledge of AI and automation tools.
Course Outline
Module 1: Overview of Microsoft 365 Copilot Management
Understanding Copilot architecture and deployment models
Configuring Copilot settings and managing tenant-wide policies
Aligning Copilot management with organizational goals
Module 2: User Access, Roles, and Security Controls
Managing user permissions and role-based access for Copilot
Implementing Conditional Access and identity protection for AI features
Enforcing data privacy and compliance policies
Module 3: Extending Microsoft 365 Copilot
Overview of Copilot extensibility options and APIs
Developing custom Copilot agents and workflows
Integrating Copilot with Microsoft Graph and Power Platform
Module 4: Monitoring, Analytics, and Troubleshooting
Utilizing Microsoft 365 monitoring tools for Copilot usage insights
Setting up alerts, diagnostics, and performance tracking
Best practices for troubleshooting common issues
Module 5: Governance, Compliance, and Risk Management
Establishing governance frameworks for AI assistant use
Managing audit logs, data retention, and regulatory compliance
Addressing ethical considerations and responsible AI use
Module 6: Real-World Scenarios and Best Practices
Case studies of successful Copilot management and extension
Strategies for scaling Copilot across large enterprises
Continuous improvement and lifecycle management
Hands-on Experience
This course includes 40% to 50% hands-on activities, allowing participants to configure Copilot environments, manage security policies, and build custom extensions to enhance Microsoft 365 Copilot capabilities effectively.
Hands-On Labs
This course includes practical, hands-on laboratory exercises to reinforce your learning:
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