MS-700T00-A: Managing Microsoft Teams
Course Description
The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.
Audience Profile
Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.
About this Course
Course Outline
Skills at a glance
Configure and manage a Teams environment (40–45%)
Manage teams, channels, chats, and apps (20–25%)
Manage meetings and calling (15–20%)
Monitor, report on, and troubleshoot Teams (15–20%)
Configure and manage a Teams environment (40–45%)
Plan and configure network settings for Teams
Calculate network bandwidth capacity for Teams voice, video, meetings, and events
Analyze network impact by using Network planner
Specify network ports and protocols used by Teams
Specify optimal network architecture for Teams, including Microsoft eCDN
Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool
Manage security and compliance settings for Teams
Identify licensing requirements for security and compliance features
Specify security and compliance alert policies for Teams
Choose appropriate Teams administrator roles
Plan and configure Enhanced encryption policies
Plan and configure threat policies in Microsoft Defender XDR
Specify retention policies
Specify sensitivity labels and policies, including Teams meeting policies
Specify data loss prevention (DLP) policies
Specify Conditional Access policies for Teams
Specify information barrier (IB) policies
Identify appropriate use cases for communication compliance and insider risk management
Plan and implement governance for Teams
Identify licensing requirements for lifecycle management of teams
Identify where Teams stores content
Plan and manage update policies
Create and manage policy packages in Teams
Plan and configure policy assignment for users and groups
Configure settings for Microsoft 365 group creation
Configure an expiration policy for Microsoft 365 groups
Configure a naming policy for Microsoft 365 groups, including blocked words
Archive, delete, or unarchive one or more teams
Restore or troubleshoot the deletion of a Microsoft 365 group
Identify when to use Microsoft Entra Access reviews for teams and groups
Perform operations for Teams by using PowerShell and Microsoft Graph
Configure and manage external collaboration
Identify licensing requirements for external collaboration
Configure SharePoint Online and OneDrive external sharing settings
Configure External access in the Microsoft Teams admin center
Configure External collaboration settings in Microsoft Entra ID for guest access
Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint admin center
Control guest access to a specific team by using Microsoft Purview and Microsoft Entra ID
Remove guests from Teams, including from a team or a tenant
Configure shared channels for external access
Configure and manage B2B direct connect cross-tenant access settings in Microsoft Entra ID for shared channels
Manage Teams clients and devices
Identify licensing requirements for Teams Phone accounts and resource accounts
Identify licensing requirements for Teams devices
Manage configuration profiles for Teams devices
Configure accounts and systems for Microsoft Teams Rooms
Manage device settings and firmware
Manage Teams device tags
Provision and configure remote sign-in for new devices
Plan and configure Teams for VDI
Identify infrastructure requirements for Teams on VDI
Identify performance requirements for Teams on VDI
Choose between persistent and non-persistent modes
Specify the deployment method for Teams on VDI
Configure media optimization
Manage teams, channels, chats, and apps (20–25%)
Create and manage teams
Plan for a Teams rollout by using Advisor for Teams
Create a team by using the Microsoft Teams admin center, Teams client, the Teams PowerShell module, or Microsoft Graph
Create a team from an existing Microsoft 365 group, SharePoint site, or team
Create a team from a template
Create and manage templates and template policies for teams
Manage the membership and roles for a team
Manage a team in the Microsoft Teams admin center
Manage Teams environment settings
Configure privacy and sensitivity settings for a team
Manage channels and chats
Recommend channel types, including standard, private, and shared
Add, edit, and remove channels
Manage channel settings
Create and manage channel policies
Manage private and shared channel membership
Create and manage messaging policies
Manage apps for Teams
Manage Org-wide app settings in the Microsoft Teams admin center
Create and manage app permission policies
Create and manage app setup policies
Manage permissions and consent for apps, including blocking apps
Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions
Manage purchasing of apps in the Teams app store
Customize the appearance of the Teams app store
Customize the branded experience of an app
Upload an app to Teams
Enable Loop experiences in Teams
Manage meetings and calling (15–20%)
Manage meetings and events
Recommend an appropriate meeting type
Enable intelligent meeting recap
Configure meeting settings
Create and manage meeting templates and template policies
Create and manage meeting policies
Create and manage meeting customization policies
Configure and manage conference bridges
Configure and manage audio conferencing policies
Create and manage event settings and policies
Manage immersive experiences in meetings
Manage phone numbers and services for Teams Phone
Identify Public Switched Telephone Network (PSTN) requirements, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile
Identify device requirements, including Teams Rooms on Windows and Teams Rooms on Android
Add, change, or remove an emergency address for an organization
Provision and manage phone numbers for users, services, and conferencing bridges
Assign, change, or remove a phone number for a user or a resource account
Create and manage resource accounts in the Microsoft Teams admin center
Manage voice settings and policies for users
Create and manage voicemail policies
Configure auto-attendants and call queues
Create and manage calling policies
Monitor, report on, and troubleshoot Teams (15–20%)
Monitor and report on Teams
Monitor and report on voice and meeting quality
Configure reporting labels
Configure alert rules
Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage
Monitor and report on the creation and deletion of teams
Monitor and report on guest access
Monitor the Microsoft 365 network connectivity test tool
Manage feedback, including policies
Troubleshoot audio, video, and client issues
Collect client-side logs
Clear the Teams client cache
Troubleshoot issues by using self-help diagnostics for Teams
Troubleshoot Team client installation and update issues
Troubleshoot sign-in issues to Teams
Duration
4 Days
Prerequisites
none
Level
Intermediate
Product
Microsoft 365
Role
Microsoft 365