MS-900T01: Microsoft 365 Fundamentals

Course Description

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Who Should Attend?

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

Describe cloud concepts (5–10%)
Describe Microsoft 365 apps and services (45–50%)
Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)
Describe Microsoft 365 pricing, licensing, and support (10–15%)

Describe cloud concepts (5–10%)

Describe the different types of cloud services available

Describe Microsoft SaaS, IaaS, and PaaS concepts and use cases
Describe differences between Office 365 and Microsoft 365

Describe the benefits of and considerations for using cloud, hybrid, or on-premises services

Describe public, private, and hybrid cloud models
Compare costs and advantages of cloud, hybrid, and on-premises services
Describe the concept of hybrid work and flexible work

Describe Microsoft 365 apps and services (45–50%)

Describe productivity solutions of Microsoft 365

Describe the core productivity capabilities and benefits of Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
Describe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint, Outlook, and OneNote
Describe work management capabilities of Microsoft 365 including Microsoft Project, Planner, Bookings, Forms, Lists, and To Do

Describe collaboration solutions of Microsoft 365

Describe the collaboration benefits and capabilities of Microsoft 365 including Microsoft Exchange, Outlook, Yammer, SharePoint, OneDrive, and Stream
Describe the collaboration benefits and capabilities of Microsoft Teams and Teams Phone
Describe the Microsoft Viva apps
Describe the ways that you can extend Microsoft Teams by using collaborative apps

Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

Describe the endpoint management capabilities of Microsoft 365 including Microsoft Intune, Windows AutoPilot, co-management with Configuration Manager, Endpoint Manager admin center, and tenant attach
Compare the differences between Windows 365 and Azure Virtual Desktop
Describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
Identify deployment and update channels for Microsoft 365 Apps

Describe analytics capabilities of Microsoft 365

Describe the capabilities of Viva Insights
Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
Describe the reports available in the Microsoft 365 Admin center and other admin centers

Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)

Describe Zero Trust security principles for Microsoft 365

Describe the Zero Trust model
Describe Microsoft Granular Delegated Admin Privileges (GDAP) principles

Describe identity and access management solutions of Microsoft 365

Describe the identity and access management capabilities of Microsoft 365 including Azure Active Directory, part of Microsoft Entra, and Azure Identity
Describe cloud identity, on-premises identity, and hybrid identity concepts
Describe the purpose and value of implementing multi-factor authentication (MFA) and self-service password reset (SSPR)
Describe the purpose and value of conditional access

Describe threat protection solutions of Microsoft 365

Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender Portal
Describe Microsoft Secure Score benefits and capabilities
Describe the most common types of threats against endpoints, applications, and identities
Describe how Microsoft 365 addresses the most common threats
Describe the capabilities and benefits of Microsoft Sentinel and Microsoft 365 Lighthouse

Describe trust, privacy, risk, and compliance solutions of Microsoft 365

Describe Microsoft Purview risk and compliance solutions and other compliance features in Microsoft 365
Describe how Microsoft supports data residency to ensure regulatory compliance
Describe information protection features
Describe the capabilities and benefits of Microsoft Priva
Describe insider risk management solutions to protect against internal threats
Describe auditing and eDiscovery solutions

Describe Microsoft 365 pricing, licensing, and support (10–15%)

Identify Microsoft 365 pricing and billing management options

Describe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billing
Describe available billing and bill management options including billing frequency and methods of payment

Identify licensing options available in Microsoft 365

Describe license management
Describe the differences between base licensing and add-on licensing

Identify support options for Microsoft 365 services

Describe how to create a support request for Microsoft 365 services
Describe support options for Microsoft 365 services
Describe service level agreements (SLAs) including service credits
Determine service health status by using the Microsoft 365 admin portal or the Azure tenant portal

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.

This will be a virtual event hosted on Microsoft Teams. In the Microsoft Teams platform and sessions, your name, email address, or title may be viewable by other participants. By joining this event, you agree to this experience. 