Microsoft Dynamics 365 and Power Platform Training Center

Increase the ROI on your investment in Microsoft Dynamics 365 and Power Platform with expert training from Opsgility. Unlock the potential of your staff and build your own team of Dynamics 365 and Power Platform experts

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DYNAMICS 365 / POWER PLATFORM TRAINING SERVICES

From online to in-person, we offer training for every budget and every skill phase

Our Cloud Architects are experts at at enabling others on Dynamics 365 and Power Platform. We offer dedicated courses onsite and virtual (or a hybrid of both). We have expertise in instructional design and can build or tailor courseware to your organizational or team needs.

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Dynamics 365 and Power Platform Instructor-Led Training Courses

IL - MB- 200 Microsoft Power Platform + Dynamics 365 Core

Intermediate | 5 days | more...

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In this course you will learn how to perform planning discovery, planning and analysis as well as manage user experience design. This course will also cover how to manage entities and data, implement security and integration, and perform solutions deployment and testing. This course will help prepare you to pass the Microsoft certification exam MB-200: Microsoft Power Platform + Dynamics 365 Core.

IL - MB-210 Microsoft Dynamics 365 Sales

Intermediate | 1 day | more...

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In this course you will learn how to install and configure the application, identify common sales scenarios, complete a sales cycle and configure product catalog. You will also learn how to manage customer records and utilize analytics tools with customer data. This course will help prepare you to pass the Microsoft certification exam MB-210 Microsoft Dynamics 365 Sales.

IL - MB-220 Microsoft Dynamics 356 Marketing

Intermediate | 4 days | more...

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In this course you will learn how to configure advanced settings, manage marketing content, templates and integrations, create and manage leads and design and create marketing forms and pages. You will also learn how to create and manage segments, set up and launch customer journeys, create and manage events and distribute and analyze surveys. This course will help prepare you to pass the Microsoft certification exam MB-220 Microsoft Dynamics 356 Marketing.

IL - MB-230 Microsoft Dynamics 365 Customer Service

Intermediate | 1 day | more...

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In this course you will learn how to install and configure the customer service app, identify common customer service scenarios, complete a case resolution process and analyze customer service data. This course will also cover how to automate case management record processing, create and use knowledge articles and create and use entitlements and service level agreements. This course will help prepare you to pass the Microsoft certification exam MB-230 Microsoft Dynamics 365 Customer Service.

IL - MB-240 Microsoft Dynamics 365 Field Service

Intermediate | 3 days | more...

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In this course you will learn how to identify the key components involved in Field Service Implementations, define the products and services that will be delivered to customers, determine which pricing options to use in specific scenarios and determine which resources are required. This course will help prepare you to pass the Microsoft certification exam MB-240 Microsoft Dynamics 365 Field Service.

IL - MB-300 Microsoft Dynamics 365 Core Finance and Operations

Beginner | 3 days | more...

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In this course you will learn how to use common functionality and implementation tools, configure security, processes, and options, perform data migration and validate and support the solution. This course will help prepare you to pass the Microsoft certification exam MB-300 Microsoft Dynamics 365 Core Finance and Operations.

IL - MB-310 Microsoft Dynamics 365 Finance

Beginner | 4 days | more...

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In this course you will learn how to set up and configure financial management, manage and apply common processes, implement and manage accounts payable and receivable and manage budgeting and fixed assets. This course will help prepare you to pass the Microsoft certification exam MB-310 Microsoft Dynamics 365 Finance.

IL - MB-320 Microsoft Dynamics 365 Supply Chain Management Manufacturing

Beginner | 4 days | more...

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In this course you will learn how to set up and configure manufacturing, create and manage production and lean orders and create, process, and manage production batch orders. This course will help prepare you to pass the Microsoft certification exam MB-320 Microsoft Dynamics 365 Supply Chain Management Manufacturing.

IL - MB-330 Microsoft Dynamics 365 Supply Chain Management

Beginner | 4 days | more...

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In this course you will learn how to implement product information management, implement inventory management, implement and manage supply chain processes and implement warehouse management and transportation management and perform business processes. This course will help prepare you to pass the Microsoft certification exam MB-330 Microsoft Dynamics 365 Supply Chain Management.

IL - MB-400 Microsoft Power Apps Dynamics 365 Developer

Intermediate | 3 days | more...

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In this course you will learn how to create a technical design, configure Common Data Service, create and configure Power Apps and configure business process automation. You will also learn how to extend the user experience, extend the platform and develop integrations. This course will help prepare you to pass the Microsoft certification exam MB-400 Microsoft Power Apps Dynamics 365 Developer.

IL - MB-500 Microsoft Dynamics 365 Finance and Operations Apps Developer

Intermediate | 5 days | more...

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In this course you will learn how to plan architecture and solution design, apply developer tools, develop and test code and implement reporting. You will also learn how to integrate and manage data solutions and implement security and optimize performance. This course will help prepare you to pass the Microsoft certification exam MB-500 Microsoft Dynamics 365 Finance and Operations Apps Developer.

IL - MB-901: Microsoft Dynamics 365 Fundamentals

Beginner | 2 days | more...

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In this course you will be given an overview if of the Dynamics 365 Applications. We will cover the introduction to Microsoft Dynamics 365, the principles of cloud computing, an introduction to Dynamics 365 Sales and well as explore Dynamics 365 Sales. We will also cover Dynamics 365 Marketing, Customer Service, Field Service, Finance and Supply Chain Management. This course also talks about Dynamics 365 Business Central, Human Resources, Commerce and Security. This course will help prepare you to pass the Microsoft certification exam MB-901: Microsoft Dynamics 365 Fundamentals.

IL - PL-900 - Power Platform Fundamentals

Beginner | 2 days | more...

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In this course you will learn how to describe the business value of Power Platform, identify the Core Components of Power Platform, demonstrate the capabilities of Power BI and demonstrate the capabilities of Power Automate. This course will also cover how to demonstrate the capabilities of Power Virtual Agents. This path will help prepare you to pass the Microsoft certification exam PL-900: Microsoft Power Platform Fundamentals.

IL - PL-200 - Microsoft Power Platform Functional Consultant

Beginner | 2 days | more...

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In this course you will learn how to configure the common data service, create apps by using Power Apps and create and manage Power Automate. It will also cover how to implement Power Virtual Agents chatbots as well as integrating Power Apps with other apps and services. This course will help you to prepare to pass the Microsoft certification exam Power Platform Functional Consultant Associate.

IL - PL-400 - Microsoft Power Platform Developer

Intermediate | 3 days | more...

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In this course you will learn how to create a technical design, configure common data service and how to create and configure Power Apps. This course will also cover how to configure business process automation, extend the user experience, extend the platform as well as how to develop integrations. This course will help you to prepare to pass the Microsoft certification exam PL-400: Microsoft Power Platform Developer.

IL - MOC 55258: Microsoft Dynamics 365 for Sales

Intermediate | 1 Day | more...

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This course provides students with a detailed hands-on experience of the Sales features and components of Microsoft Dynamics 365.

Attendees of this course will gain an in-depth understanding into the management of the Sales Pipeline in Dynamics 365, including Lead and Opportunity management, working with the Sales Order Process, the Product Catalog, Quotes, Orders and Invoices. The Sales Analysis features such as the Sales Reports, Sales Goal Management, Sales Charts and Dashboards are also presented in this course.

The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments.

IL - MOC 55260: Microsoft Dynamics 365 for Customer Service

Intermediate | 1 Day | more...

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This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

Attendees of this course will gain an in-depth understanding of the Service Case Management Process in Dynamics 365, including learning how to track and resolve customer requests with Case records, collaborate on issues using Queues, use Service Level Agreements (SLA) to manage service entitlements and utilize the Knowledge Base to resolve customer issues faster. The Interactive Service Hub and Service Analysis features such as the Service Reports, Service Goal Management, Service Charts and Dashboards are also presented in this course.