IL - Scrum Master

Course Overview

This Scrum Master course is aimed towards those with a background in Project Management who are looking to get to grips with Scrum principles and gain recognition for their expertise in the application of them. Certification of this Scrum Training Course proves your ability to understand Scrum values, practices, and applications and use this knowledge to lead Scrum projects and facilitate the implementation of the Scrum framework.

Furthermore, the Scrum Master is tasked with establishing and maintaining a conducive working environment for the development team, so that they can work efficiently through the backlog. Scrum Masters must also effectively organize resources and suitably coordinate their team members according to their strengths and skill set.

Course Details
  • Duration: 2 Days
  • Level: 100

Who this course is designed for
  • This course is recommended for candidates who are looking to build on their Project Management and Scrum techniques.

What You Will Learn

  • Have a clear understanding of the foundational elements of Scrum and their coherence
  • Be able to take part in a Scrum Team
  • Effectively deliver valuable software
  • Leave the class with a handful of tips to identify common pitfalls and dysfunctions


  • There are no prerequisites for undertaking this course.

Course Outline

Module 1: Introduction to Lean, Agile, and Scrum

·       What is Agile?

·       The Origin of Agile

·       The Agile Manifesto

·       The Values of Agile

·       Scrum Overview

·       The History of Scrum

·       The Differences between Agile and Scrum

·       Agile Project Testing Principles

·       The Focus of Lean

·       The Origins of Lean

·       Lean in a Nutshell

·       The Lean Temple

·       The Lean Principles

·       Lean vs Agile

Module 2: Overview of Scrum

·       Key Features of Agile

·       Key Features of Scrum

·       Sprints

·       The Deming Cycle

·       Attributes of Scrum

·       Key Activities

·       Quality and its Importance

·       A Kaizen Mindset

·       Incorporating Kaizen

Module 3: Scrum Artefacts

·       Product Backlog

·       Resource Requirements

·       User Stories

·       INVEST

·       Burndown Charts and Scrum Boards

Module 4: Sprints and the Scrum Framework

·       Sprints

·       Sprint Planning

·       What is MoSCoW

·       The MoSCoW Rules

·       Managing the Sprint Backlog

·       Tracking Progress

·       The Sprint Review

·       Sprint Retrospective

·       Cancelling a Sprint

Module 5: Roles and Responsibilities

·       Roles and Responsibilities in Scrum

·       Product Owner

·       The Development Team

Module 6: The Scrum Master

·       Scrum Master Overview

·       Scrum Master and the Product Owner

·       Scrum Master and the Development Team

·       Scrum Master and the Organization

Module 7: Facilitation, Coaching, and Servant Leadership

·       Servant Leadership

·       Servant Leadership and the Scrum Master

·       Developing Cohesiveness

·       Group Loyalty and Trust

·       Group Communication

·       Belbin Types and Roles

·       Team Development

·       Tackling the Learning Dip

·       Handling Difficult People and Situations

·       Managing Conflict and Moving Forward

·       Dealing with Someone Else’s Emotions

·       Presenting Clear Messages

·       Written Communication

·       Active Listening Skills

·       Motivation

·       The Humanistic Approach

·       Maslow’s Hierarchy of Needs

Module 8: Collaborate Decision Making

·       Decision-Making Theories

·       The Decision-Making Process

·       Tools and Techniques

·       Group Problem Solving and Decision Making

·       Questioning Techniques

·       Inclusive Decision Making (Weighting, Criteria, Pugh Matrix)

·       Priority Tasks

Module 9: Scaling and Adaptation

·       Scaling for Projects

·       Dealing with Change

·       Dealing with Risk

·       Monitoring a Project

·       Choosing the Right Metrics

·       Process Measurement Points

·       Criteria for Good Measures

·       Value Streams

·       Building a VSM

·       Scaled Scrum and Practices

·       Descaling

·       Scramble



Contact the experts at Opsgility to schedule this class at your location or to discuss a more comprehensive readiness solution for your organization. Contact us to enroll or book a class

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