IL - Enabling Success with Teams for End Users

Course Overview

People across the world are collaborating on Microsoft Teams now more than ever. If you’ve recently made the switch to Teams, this course can help you get started fast as a new Teams member or owner.
Course topics will cover all the essential functions of Microsoft Teams from the end user perspective.  Students will start with learning how to access Teams from desktop or mobile clients, and understanding the resources they need to get connected.  Then, the course will move on to cover all the major functions of Teams including chat, Teams collaboration, meetings, calling, file sharing, and application integration.  
After students are introduced to basic Teams tools, they will complete some hands on practice as Teams members and owners.  Once students are comfortable maneuvering within Teams, they will move on to creating and customizing their own teams, groups, and channels to suit their needs.
Last, students will review more advanced but useful concepts such as integration with SharePoint and Skype For Business, inviting guest users to Teams, and linking cloud storage accounts.  Additional topics will include best practices for end user security, compliance, privacy, and basic troubleshooting techniques if Teams is not functioning correctly.
Students will be given the opportunity to pose questions at the beginning of the course regarding Teams.  Instructors will then make every effort to ensure questions are answered within the scope and content of the course.  At the end of the course, students will be given a minimum of 30 minutes for open QaA for any remaining questions they have regarding Microsoft Teams.

Course Details
  • Duration: 1 Day
  • Level: 200

Who this course is designed for
  • End users in organizations that are adopting Microsoft Teams

What You Will Learn

  • How to access Microsoft Teams
  • Basic collaboration within teams and channels
  • The differences between key functions such as one-on-one chat and team messages
  • How to manage their own teams, channels, and groups
  • Common application integrations with Office 365
  • Basic security, privacy, and troubleshooting practices

Course Outline

People across the world are collaborating on Microsoft Teams now more than ever. If you’ve recently made the switch to Teams, this course can help you get started fast as a new Teams member or owner.
Course topics will cover all the essential functions of Microsoft Teams from the end user perspective.  Students will start with learning how to access Teams from desktop or mobile clients, and understanding the resources they need to get connected.  Then, the course will move on to cover all the major functions of Teams including chat, Teams collaboration, meetings, calling, file sharing, and application integration.  
After students are introduced to basic Teams tools, they will complete some hands on practice as Teams members and owners.  Once students are comfortable maneuvering within Teams, they will move on to creating and customizing their own teams, groups, and channels to suit their needs.
Last, students will review more advanced but useful concepts such as integration with SharePoint and Skype For Business, inviting guest users to Teams, and linking cloud storage accounts.  Additional topics will include best practices for end user security, compliance, privacy, and basic troubleshooting techniques if Teams is not functioning correctly.
Students will be given the opportunity to pose questions at the beginning of the course regarding Teams.  Instructors will then make every effort to ensure questions are answered within the scope and content of the course.  At the end of the course, students will be given a minimum of 30 minutes for open QaA for any remaining questions they have regarding Microsoft Teams.

Course Notes for IT Administrators

End user skills learned within this course are applicable for both Microsoft Teams Only or Skype For Business upgrade scenarios.  Students are given an environment where they have privileges to create and own a team, control group members, and share example files.  Students may not receive hands-on experience with placing domestic phone calls, operating in call queues, interoperability with Skype For Business Meetings, or operating Microsoft Teams “Live Events. ”  In this case, students will be introduced to those concepts via lecture or demonstration.
If you are seeking administrator level training for Microsoft Teams, see Opsgility or Skill Me Up Content for “MS-700” or “Managing Microsoft Teams.”
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Contact the experts at Opsgility to schedule this class at your location or to discuss a more comprehensive readiness solution for your organization. Contact us to enroll or book a class

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